Refund Policy

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Refund Policy

Thank you for choosing to shop with us! Please carefully review our refund policy below:

1. Custom Orders: All of our products are custom-made to your specifications. As each order is uniquely crafted, we are unable to offer refunds or exchanges once your order has been placed.
2. Order Delivery Time: Custom orders may take up to 2 months for delivery, depending on the complexity and availability of materials. We strive to complete all orders as quickly as possible, but please allow up to this timeframe for processing and shipping.
3. Order Issues: If there is an issue with your order upon arrival, such as damage during shipping or a manufacturing defect, please contact us within 7 days of receiving the item. We will review the situation and work with you to resolve the issue.
4. Changes to Orders: Once your order is placed, it is processed immediately, and no changes or cancellations can be made. Please double-check your order details before confirming your purchase.

By placing an order with us, you acknowledge and accept these terms.

If you have any questions or concerns, please don’t hesitate to contact us. We're here to help!